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PRIVACY INFORMATION
by seasonax GmbH

We, seasonax GmbH, registered in the Austrian commercial register of the Commercial Court Vienna under FN 411701 v (“Seasonax“), process certain categories of your personal data which we receive from you in the course of our business relationship and the use of our website. For the purpose of transparency and in accordance with Article 13 and 14 of the General Data Protection Regulation (GDPR), we therefore want to inform you about the data processing as follows:

  1. General information

The operator of the website https://www.seasonax.com (the “Website“) and the controller of the data processing is:

seasonax GmbH

Lemböckgasse 47A/B1

A-1230 Vienna, Austria

support@seasonax.com

For any request and further information regarding the processing of your personal data please contact: seasonax GmbH, support@seasonax.com.

  • Legal Basis for Data Processing

Seasonax may process personal data relating to the user of the Website if one of the following applies:

  • users have given their consent for one or more specific purposes in accordance with Art. 6 (1) (a) GDPR;
  • the processing of personal data is necessary for the performance of an agreement with the users and/or for any pre-contractual obligations thereof in accordance with Art. 6 (1) (b) GDPR;
  • the processing of personal data is necessary for compliance with a legal obligation to which Seasonax is subject in accordance with Art. 6 (1) (c) GDPR, if applicable; or
  • the processing of personal data is necessary for the purposes of the legitimate interests pursued by Seasonax or by a third party in accordance with Art. 6 (1) (f) GDPR relating to advertising, market research and surveys, unless the users have exercised their right to object according to Art. 21 GDPR.
  • Data Use and Data Transfer

For the purpose of performing the contract concluded with you, we may process the following personal data:

  • first and last name of the user or, if the user is a company, the contact person
  • username of the user or, if the user is a company, the contact person
  • e-mail address of the user or, if the user is a company, the contact person
  • password of the user or, if the user is a company, the contact person
  • payment information, such billing address and/or VAT Number, if any (depending on which means of payment is used)
  • profile details (such as date of registration, last login, subscription status, assets and patterns marked as favorites)

For the purpose of promoting our products and services we process your following personal data:

  • first and last name of the user or, if the user is a company, the contact person
  • username of the user or, if the user is a company, the contact person
  • e-mail address of the user or, if the user is a company, the contact person
  • password of the user or, if the user is a company, the contact person
  • additional optional interests, if provided by user.

Within Seasonax data will only be shared with those employees or consultants who need to know these data in order to be able to fulfil the contractual or legal obligations or comply with legitimate interests.

Data transfer on the internet (e.g. communicating via email) may imply certain security risks. For this reason, Seasonax cannot guarantee full protection of the user’s data against third party access. However, we have adopted a wide range of security measures to protect data against wilful or random misuse, loss, destruction or access by an unauthorised person. Our security measures are regularly evaluated and updated.

  • Detailed Information on the Processing of Personal Data, including Third Party Providers

Any transmission of personal data in the individual case takes place on the basis of the legal regulations and/or contractual agreement and – as far as necessary – for the handling of contracts among others to the following third parties:

  • legal representatives, notaries and other third parties involved in legal services;
  • courts, if applicable;
  • administrative authorities, if applicable;
  • participating contractual and business partners;
  • technical service providers;
  • mail carriers;
  • hosting providers;
  • IT companies; and
  • communication agencies.

If the above recipients of your personal data are located outside the EEA and the country in question has also not been determined by decision of the EU Commission to have an adequate level of data protection, we ensure that the transfer is made on the basis of standard contractual clauses (currently 2010/87/EC and/or 2004/915/EC).

In particular, personal data is collected for the following purposes and using the services of the following third party providers:

  • Handling of payments

Unless otherwise specified, Seasonax processes any payments by credit card, bank transfer or other means via external payment service providers. In general, and unless where otherwise stated, users are requested to provide their payment details and personal data directly to such payment service providers. Seasonax is not involved in the collection and processing of such information instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

  • Stripe (Stripe Payments Europe Limited)

Stripe is a payment provider by Stripe Payments Europe Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland (“Stripe“). Find more information about the processing of the user’s personal data in Stripe’s privacy policy available at https://stripe.com/at/privacy. The data transfer is necessary for the performance of the contract between Seasonax and the user and/or for the pre-contractual measures, when payment information is required.

  • Customer care and support

This type of services improves customer relationships and conversations with the User.

  • Zendesk (Zendesk, Inc.)

Zendesk is a service-first CRM company that builds software designed to improve customer relationships by Zendesk, Inc., 989 Market St, San Francisco, CA 94103, USA (“Zendesk“). Please find more information about the processing of User’s personal data in Zendesk’s privacy policy available at: https://www.zendesk.com/company/agreements-and-terms/privacy-notice/. In particular, EU Standard Contractual Clauses apply to data use by and transfers to Zendesk. The data transfer is necessary for the performance of the contract between Seasonax and the user and/or for the pre-contractual measures, when customer support requests are made.

  • Managing contacts and sending messages

This type of service enables to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

  • Mailchimp (Intuit Inc.)

Mailchimp is an e-mail address management and message sending service provided by Intuit Inc., 2700 Coast Avenue, Mountain View, CA 94043, USA (“Intuit Inc.“). Find more information about the processing of user’s personal data in Intuit Inc.’s privacy policy available at https://www.intuit.com/privacy/statement/. In particular, EU Standard Contractual Clauses apply to data use by and transfers to Mailchimp. The data transfer is necessary for marketing activities and is conducted in accordance with Art. 6 (1) (f) GDPR (legitimate interest with regard to advertising, market research and surveys).

  • Social Media Management

This type of service helps to manage and support social media platforms.

  • Hootsuite (Hootsuite, Inc.)

Hootsuite is a browser-based software that is used to manage and maintain multiple social media accounts. This service is provided by Hootsuite Inc., 111 East 5th Avenue, Vancouver, BC. Canada V5T 4L1 (“Hootsuite, Inc.”). Please find more information about the processing of user data in Hootsuite’s privacy policy available at: https://www.hootsuite.com/de/legal/privacy. The data transfer is necessary for marketing activities and is conducted in accordance with Art. 6 (1) (f) GDPR (legitimate interest with regard to advertising, market research and surveys).

  • Analytics

This type of services enable Seasonax to monitor and analyze web traffic and can be used to keep track of the user’s behavior and/or to identify problems with the usability of its Website.

  • Google Analytics (Google Ireland Limited)

The Website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google Ireland Limited“). Google Analytics uses “cookies”, which are text files placed on your computer, to help the Website analyze how users use the Website. We process your personal data on the basis of our prevailing legitimate interest to cost-efficiently generate easy to use Website access statistics (Art. 6 (1) (f) GDPR). The information generated by the cookie about your use of our Website (including your IP address and the URLs of the accessed pages) will be transmitted to Google Ireland Limited. We do not store any of your personal data collected in connection with Google Analytics. Our Website uses an IP anonymization feature provided by Google Ireland Limited. Your IP address will therefore be truncated/anonymized by Google Ireland Limited as soon as it receives it. On our behalf, Google Ireland Limited will use this information for the purpose of evaluating your use of our Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage to us. Google Ireland Limited will not associate your IP address with any other data held by Google Ireland Limited. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of our Website. Furthermore you can prevent Google Ireland Limited’s collection and use of your personal data by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB. You can also refuse the use of Google Analytics on our Website by clicking on the following link: https://developers.google.com/analytics/devguides/collection/gajs/#disable. An opt-out cookie will be set on the computer, which prevents the future collection of your personal data when visiting our Website. Further information concerning Google Ireland Limited’s terms of use and privacy statement can be found at http://www.google.com/analytics/terms/gb.html or at https://policies.google.com/privacy?hl=en&gl=uk#europeanrequirements.

  • Clarity (Microsoft Ireland Operations Limited)

Clarity is a user behavior analytics tool that helps Seasonax understand how users interact with its Website. This service is provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Irland (“Microsoft Ireland Operations Limited“). Find more information about the processing of user’s personal data in Microsoft Ireland Operations Limited’s privacy policy available at https://privacy.microsoft.com/de-de/privacystatement. The data transfer is necessary for marketing activities and is conducted in accordance with Art. 6 (1) (f) GDPR (legitimate interest to analyze the User’s interaction with the Website).

  • Social Plugins

Our Website contains social plugins of the following social networks:

If you visit a webpage containing such plugins your browser will connect directly to the servers of Facebook, LinkedIn, Twitter and Youtube. The content of the plugin will be transferred into your browser from the respective provider and embedded into our Website. These provides receive information that you have visited our Website even if you do not have a profile with the respective social network or even if you are not logged in.

In case you are logged in to a social network the provider can match your visit on our Website with your profile. If you interact with the plugin (for example by clicking “like”) the information will be transferred to the servers of the social network directly and will be stored there. Moreover, this information will be published on your account and displayed under your “contacts”.

  • Links to other webpages

You will find links to other webpages on our Website. Our privacy and data protection declaration is not applicable to these webpages. We kindly ask you to visit these webpages directly to receive the relevant data protection declaration and privacy policy. We can therefore not be held liable for these webpages.

  • Cookies

Our Website uses cookies. Cookies are small text files downloaded by your internet browser and stored on the device you use to access our Website (e.g., your desktop computer, tablet or smartphone). Depending on their purpose, cookies log specific user-related information such as your user preferences, authentication information, security parameters, data concerning the device you access our Website with and statistical information regarding your use of our Website. Where necessary during your visit of our Website or when revisiting our Website, your internet browser transmits the cookies including the contained information back to the servers they were initially downloaded from. The analysis and processing of such information allows us to ensure the functionality of our Website, improve your online experience and optimize the structure and content of our Website. The cookies we use can be categorized as follows:

  • Session Cookies: These are cookies that allow our Website to collect information about what you do during a browsing session each time you visit our Website. When connecting to our server, your device will be allocated a session ID, which enables our server to identify your device during the session and facilitates our Website’s usability. These cookies are temporary and are set to be deleted when you leave our Website;
  • Persistent Cookies: These are cookies that are stored by your internet browser for more than a session and are set to expire within a defined time period. Persistent cookies enable us to remember your settings and information, so you do not have to keep re-entering them whenever you visit our Website. They also measure how you use and interact with our Website and enable us to personalize our Website. For example, they may allow us to alter the rotation of images on our Website so that different images will be displayed on your next visit;
  • First-Party Cookies: These are cookies that we store and access on your device in our capacity as controller and/or processor of your personal data when you visit our Website. They might include cookies related to third-party service providers, provided that we control and determine the purposes and means of the processing of your personal data logged by such cookies. As a result, first-party cookies might log user-related personal data accessible to and processed by third parties on our behalf and subject to our instructions.
  • Third-Party Cookies: These are cookies that are stored and accessed on your device by third parties determining the purposes and means of the processing of your personal data logged by such cookies.

You may influence the scope and extent to which we use cookies when you visit our Website. In particular, you may prevent cookies from being stored on your device by adjusting the respective settings on your internet browser. For more information on how to do so in the settings of your particular internet browser, please see the following information:

However, this might render certain functions of our Website inoperable or more difficult to use. Depending on the internet browser you use, you might also be able to specifically reject third-party cookies, provided, however that any third parties might still have access to your personal data to the extent that such data is logged by first-party cookies.

  • Marketing Activities

After having obtained the user’s express consent, we may use the user’s personal data for marketing purposes and sending newsletter regarding our products and services. In accordance with Art. 21 GDPR the user can revoke the consent and/or object this use of data at all times by sending an email to support@seasonax.com or by the “unsubscribe” link in the newsletter (provided, however, that the newsletter could be sent from another email address by Seasonax).

  • Duration of storage

Seasonax will store personal data for the period necessary for the purpose of data processing and such additional time as is legally foreseen to comply with documentation obligations. Such obligations may arise from the Austrian Commercial Code, the Austrian Federal Fiscal Code and the Austrian General Civil Code, which, for example, can be up to 30 years in certain cases.

  1. Your Rights

Subject to applicable law, the user has the right to

  • obtain information about your personal data processed by Seasonax, the purposes of the processing, the categories of personal data processed, the recipients of the personal data, the storage period, the rights you are entitled to, the origin of the personal data and the existence of automated decision-making;
  • request the correction, deletion or blocking of incorrect personal data or personal data not processed in line with the applicable legal requirements;
  • revoke your consent to have your personal data processed at any time with future effect by letter or email, provided however that any personal data prior to your revocation may still be processed;
  • obtain the delivery of personal data processed in a standard, machine-readable format; and
  • complain to the competent authority as follows:

Österreichische Datenschutzbehörde

Barichgasse 40-42,

A-1030 Vienna,

+43 1 521 520,

email: dsb@dsb.gv.at

https://www.dsb.gv.at/

  1. Amendments of this Privacy Policy

This privacy policy can be amended at any time and will be updated and made available at https://www.seasonax.com/data-protection.